These terms and conditions apply to Bismillahbiryani.com. Please read this statement carefully. If you are accessing our site or initiating transactions on our site, you will be deemed to have read, understood and agreed to these terms and conditions.
A minimum order of $250 applies for every delivery order. No minimum charge is needed for pick-up orders.
Our operating hours are from 11.30am to 8.45pm. If you would like to place an order for pick up please do reach 50 Dunlop street by latest 8.45pm. We will not be responsible for any orders that are not picked up past the closing time. No refund will be made if order is not picked up. At current time, we are only accepting payments via Cash (payment done in-store), NETS (payment done in-store), PayNow and Bank transfer. Credit card payment is not accepted. We do not accept E-Nets payment for delivery orders. There is strictly no full refund or cancellation 30 hours before the time stated for delivery/pickup. We will aim to provide you with your ordered products as close as possible within the estimated delivery time. Delivery order have to be made a minimum of 30 hours prior. If you are making an order for same-day pick up, please note that items may not be available and if so, we will inform you prior to pick up to enquire if you would like to change your order. It is best to place all orders at least 30 hours in advance to make sure all items on the menu are available to you.
For all delivery orders above $250, payment should be made prior to delivery. This can be done via PayNow or Bank Transfer. Once your order is made, our team will get in contact with you via email or by phone to inform you about payment methods and details. Delivery time may be affected due to bad weather or traffic conditions. This is to ensure the safety of our riders. Delivery service may be temporarily unavailable in selected areas due to bad weather or unforeseen circumstances. Standard condiments quantity based on your order will be allocated, in the case that additional condiments are required please let our team know at least 24 hours ahead of time and a fee will be charged. Food items available at bismillahbiryani.com are available only within Singapore. We will not be able to deliver to address outside of Singapore.
Bismillah Food Industry Pte Ltd. reserves the right not to fulfill your order if you breach stated Terms and Conditions.
For any further enquiries, contact us at bismillahbiryanisg[at]gmail[dot]com.